Blueprint saw Kit Amazon Canada.

[grrl]

Hi.  

Not sure where to go for help with this issue.

I recently purchased the blueprint saw kit from Amazon Canada just a few days ago.

The included battery is not working and will not keep a charge.  It shows two bars of three bars and there is a non lit bar in the middle of the three bars, and it flashes, never solid.

Who can help and where do I go for help on receiving a working new battery that should have been included?

Thank you!

[DremelJohn]

Hi grrl,

I'm sorry to hear about your tool issue. I'm going to direct you to the Dremel customer service for Canada. I've copied thier contact information below:

Giles Tool Agency
47 Granger Ave.
Scarborough, Ontario  M1K 3K9
Phone: 800-268-4255 or 416-287-3000

Maureen Giles Ext. 227
email: maureeng@gilestool.com

[grrl]

Hi.  

Thank you for your reply!  Im calling Maureen after replying to you.  I will post back with her decision and if this is resolved immediately!

TY!  

[grrl]

Hi.

Maureen at Dremel Canada was amazing!  Replacement battery received!

Another problem DremelJohn.  

I was ecstatic to use the blueprint station!  The right side panel/fap will not stay open/up!  I have tried many times and it will not stay open/up!

I do have a video showing this.

Suggestions please!

Thank you!

[DremelJohn]

Hi grrl,

I'm glad that Maureen was able to help you. For this Blueprint portable saw station issue, you'll need to contact Maureen again. Because you are Canada, Maureen is still your best bet for service. Best wishes!

[grrl]

Hi.

Thank you!  I will do that.

Thank you again!